Terms & Conditions

Terms of Service

Last updated: Dec 19, 2024

By using InstaBanana, you agree to these Terms of Service. Please read them carefully.

Service Usage

  • You may use our virtual try‑on service for personal, non‑commercial purposes.
  • You are responsible for ensuring you have rights to any images you upload.
  • You agree not to use the service for illegal, harmful, or abusive activities.

Accounts

  • Keep your account credentials confidential; you are responsible for activity under your account.
  • We may suspend accounts that violate these Terms or pose security risks.

Subscriptions, Credits, and Billing

  • Subscriptions renew monthly until cancelled; cancel anytime to stop future charges.
  • Each try‑on consumes one credit. Credits are included in subscription plans.
  • Credit Expiration: Credits reset at the beginning of each billing cycle. Unused credits from the previous billing period expire when your subscription renews.
  • Plan Upgrades/Downgrades: When you change your subscription plan, your credits will reset to the new plan's credit amount. Any unused credits from the previous plan will be lost.
  • Cancellation: If you cancel your subscription, all remaining credits expire immediately upon cancellation.
  • Credits do not accumulate across billing cycles - each billing period provides fresh credits equal to your plan's monthly allowance.
  • Add-On Credits: Additional credits can be purchased as add-ons if you have an active subscription. Add-on credits expire when your subscription renews, just like subscription credits. Add-on credits cannot be purchased without an active subscription plan.
  • See the Refund Policy for billing issue handling.

Content and Ownership

  • You retain rights to images you upload. You grant us a limited license to process them for providing the service.
  • All app assets, code, and trademarks are owned by InstaBanana and its licensors.

Limitations

  • Results are AI‑generated and may not be perfectly accurate.
  • Service availability may be subject to maintenance and network conditions.
  • We are not liable for indirect or consequential damages to the fullest extent permitted by law.

Privacy

Our processing of personal data is described in the Privacy Policy. For information about refunds and cancellations, see our Refund Policy.

Contact

For questions about these terms, email legal@instabanana.com.